Our refund and returns policy lasts 30 days from purchase. To qualify, items must be unused, in original condition and packaging. Non-returnable items include perishable goods, intimate products, hazardous materials, gift cards, downloadable software, and specific health and personal care items. A receipt or proof of purchase is required.
Refunds
Once your return is received and inspected, we’ll notify you of approval or rejection. Approved refunds are processed within days.
Late/Missing Refunds
If your refund hasn’t arrived, please check your bank or credit card company. For further assistance, email us at shine@glossysicles.com.
Sale Items
Only full-priced items are refundable; sale items are final sale.
Exchanges
Defective or damaged items can be exchanged for the same product by emailing us at shine@glossysicles.com.
Gifts
Gift returns are eligible for store credit if marked as a gift at purchase.
Shipping Returns
Send returns to:
1984 Howell Mill Rd NW, Suite 250708
Atlanta, GA 30325
Return shipping costs are non-refundable. For high-value items, consider trackable shipping or insurance.
Questions?
For assistance, email us at shine@glossysicles.com.